Online Applications

Utility Billing Adjustment Request Form

Welcome to Tontitown Water Utility’s Utility Billing Adjustment Request Form. Follow the step-by-step process to complete the application.

Once you have submitted your online application, TWU staff will review your application and contact you if there are any questions or if your application is denied.

Utility Billing Adjustment Request Form

Please click here to download and read the TONTITOWN WATER UTILITIES TERMS AND CONDITIONS OF SERVICE.

Date *

Account Number *

Account Name *

Contact Phone Number *

Email Address *

Service Address *

Service Address

City

State/Province

Zip/Postal

Adjustment Request for Bill Due: *

I am applying for a possible credit adjustment on my utility account with the understanding that once the review process has been completed, the account may not be eligible for a credit, the review process is performed in the order the requests are received and credits issued will be reflected on my utility statement as an adjusted amount within the 30 day period. I understand utility accounts are allowed no more than one adjustments each year.

I understand that payment may not be withheld; the payment must be current to avoid the 10% penalty.

I am aware that the criteria for a bill adjustment is available upon request at the Tontitown Water Utility office, or by email at billing@tontitownar.gov .

Statement of repair - Please include a description of where the leak was and how it was found: *

Required Documentation must be provided: *

Repaired Professionally

Repaired by Self

If repaired professionally, please upload copy of repair invoice:

Maximum file size: 5MB

If repaired by self, please upload copy of repair receipts:

Maximum file size: 5MB

By checking this box I agree that I have attached a copy of the repair invoice/receipts or will email them at a later time. Documents can be emailed to both billing@tontitownar.gov AND waterclerk2@tontitownar.gov.

Customer Signature *

Clear

Date *

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If you are human, leave this field blank.

Water & Sewer

Angela Russell – Mayor
mayor@tontitownar.gov
Jamie Malone - Administrative Assistant to the Mayor
adminasst@tontitownar.gov
Luann Jenison - City Administration / HR
cityadmin@tontitownar.gov

Tontitown City Administration Building & City Hall

Open from 8:00 am till 4:30 pm. Offices Located in this building are Administration, Accounting, Building, Planning, and Public Works Department.

Located at:
235 E Henri de Tonti Blvd
Tontitown AR 72762
(Located in Tontitown next to the Park)
Mailing Address:
PO Box 305, Tontitown AR 72770

Tontitown Water Utility
Mailing Address: PO Box 127, Tontitown AR 72770
Physical Address: 201 E Henri de Tonti Blvd, Tontitown AR 72762

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Tontitown City Administration Building

235 E Henri de Tonti Blvd
Tontitown AR 72762
Mailing Address:
PO Box 305, Tontitown AR 72770

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Hours

Mon-Fri: 8:00 am - 4:30 pm
Sat-Sun: Closed

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Call Us

479-361-2700