Online Applications

Utility Billing Adjustment Request Form

Welcome to Tontitown Water Utility’s Utility Billing Adjustment Request Form. Follow the step-by-step process to complete the application.

Once you have submitted your online application, TWU staff will review your application and contact you if there are any questions or if your application is denied.

Utility Billing Adjustment Request Form
Service Address *
Service Address
City
State/Province
Zip/Postal
I am applying for a possible credit adjustment on my utility account with the understanding that once the review process has been completed, the account may not be eligible for a credit, the review process is performed in the order the requests are received and credits issued will be reflected on my utility statement as an adjusted amount within the 30 day period. I understand utility accounts are allowed no more than one adjustments each year.

I understand that payment may not be withheld; the payment must be current to avoid the 10% penalty.

I am aware that the criteria for a bill adjustment is available upon request at the Tontitown Water Utility office, or by email at billing@tontitownar.gov .

Required Documentation must be provided: *
If repaired professionally, please upload copy of repair invoice:
Maximum upload size: 5MB
If repaired by self, please upload copy of repair receipts:
Maximum upload size: 5MB
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Tontitown Water Utility
Mailing Address:

PO Box 127
Tontitown, AR 72770
Physical Address:
201 E Henri de Tonti Blvd
Springdale, AR 72762
Phone:
479-361-2700

EMAIL US

Maegan Thomas -  Administrative Assistant
adminasst@tontitownar.gov

Tontitown City Administration Building & City Hall

Open from 8:00 am till 4:30 pm. Offices Located in this building are Administration, Accounting, Building, Planning, and Public Works Department.

Located at:
235 E Henri de Tonti Blvd
Springdale AR  72762
(Located in Tontitown next to the Park)
Mailing Address:
PO Box 305, Tontitown AR  72770

Tontitown Water Utility
Mailing Address: PO Box 127, Tontitown AR 72770
Physical Address: 201 E Henri de Tonti Blvd, Springdale AR 72762

Tontitown City Administration Building

235 E Henri de Tonti Blvd
Springdale AR  72762
Mailing Address:
PO Box 305, Tontitown AR  72770

Hours

Mon-Fri: 8:00 am - 4:30 pm
Sat-Sun: Closed

Call Us

479-361-2700