Temporary Service Agreement

Welcome to Tontitown Water Utility’s Temporary Service Agreement application. The Tontitown Water Utility may from time to time temporarily install service without requiring a deposit. Such service will be granted for limited periods of time and only under specific circumstances. Payment for any and all water, wastewater, and sanitation are the responsibility of the customer. This service is available for vacant properties only. Multi-rental property owners with good credit history with the City, or if a new customer, who provide a good credit reference from another utility, may sign a deposit waiver agreement in lieu of placement of a deposit. The owner must furnish and maintain an updated list of rental properties eligible for such a waiver. It is the obligation of the owner to keep Utility Billing and Collections department notified of changes in rental status of the subject properties.

Multi-residential or commercial units under construction by the same contractor may also qualify. To qualify for this waiver, such owners must have good credit with the City, or if a new customer, provide a good credit reference from another utility, and may sign a deposit waiver agreement in lieu of placement of a deposit. The customer must furnish and maintain an updated list of units under construction eligible for such a waiver. It is the obligation of the contractor to keep Utility Billing and Collections department notified of changes in status of the subject properties.

By completing and submitting an application for a Temporary Service Agreement, the customer agrees to abide by the Tontitown Water Utility Terms and Conditions of Service, found here:

Please click here to download and read the TONTITOWN WATER UTILITIES TERMS AND CONDITIONS OF SERVICE